FAQ

Yes, we offer training and certification for hairdressing professionals who wish to use our products. For more information on our training programs, please contact us directly or visit our website to find out about upcoming training sessions.

Yes, most of our products are certified organic by independent bodies. Specific information on certification can be found on each product in our range.

Yes, you can buy our products online from our official website, as well as from selected online retail partners.

The name "Natulique" originates from the fusion of two words: "natural" and "unique". This combination perfectly reflects the brand's philosophy and values. "Natural" evokes Natulique's commitment to products that respect the environment and health, made from organic ingredients and without compromising on quality. On the other hand, "unique" underlines the brand's desire to offer innovative and differentiated hair solutions on the market, highlighting unique formulations and exceptional results.

Natulique products are made in Denmark, where our company is based. We are proud of our Danish heritage and our commitment to quality, innovation and respect for the environment. All our products are created in our state-of-the-art facilities, where we combine the highest quality natural ingredients with cutting-edge manufacturing technologies to deliver safe and effective hair products. We pay particular attention to each stage of the production process to ensure customer satisfaction and respect for our values of sustainability and respect for the environment.

Natulique embodies a set of values and a philosophy deeply rooted in respect for the individual, the environment and integrity. At the heart of our mission is a commitment to health and well-being, both for our customers and for the planet. We firmly believe in the power of natural and organic ingredients, carefully selected for their benefits to hair and their minimal impact on the ecosystem.

At Natulique, we understand the importance of using resources responsibly and reducing our environmental footprint. That's why we're proud to say that we actively favor renewable energy sources in our operations. We are committed to minimizing our impact on the environment by opting for eco-responsible solutions, including the use of clean, renewable energy wherever possible. In addition, we continually seek ways to improve our practices and promote sustainability in all aspects of our business. So, when you choose Natulique, you can rest assured that we're committed to acting responsibly towards the planet while delivering high-quality products.

Hair cosmetics from Denmark, such as those offered by Natulique and Naturigin, benefit from recognized organic certifications, guaranteeing their quality and respect for the environment. These certifications include labels such as COSMOS Organic, which ensures that products meet strict standards for organic ingredients, sustainable manufacturing processes and transparency.

Natulique's Vegan label guarantees consumers that our products meet the strict standards of veganism, excluding all animal-derived ingredients. This means that Natulique's Vegan-certified products are made without any animal-derived ingredients. By opting for products bearing this label, customers can be confident that they are supporting an animal-friendly approach, while benefiting from high-quality formulations for their hair needs. This label is part of Natulique's global commitment to respect for nature, health and animal welfare, offering an ethical and responsible alternative to consumers concerned about their choices.

The 360°BIOCERT label at Natulique is a certification that guarantees a complete commitment to sustainable, environmentally-friendly practices in all aspects of hair product production and distribution. This label is a mark of quality that attests that Natulique products meet strict standards in terms of organic ingredients, ethical manufacturing and respect for the environment. More specifically, it covers aspects such as the use of certified organic ingredients, ecological packaging, environmentally-friendly manufacturing processes, and a commitment to fair trade practices. By choosing products bearing the 360°BIOCERT label at Natulique, customers can have confidence in the quality, purity and durability of hair products, while helping to preserve the environment.

Natulique products are designed with a firm commitment to health and the environment. They are formulated without the use of parabens.

Many products in the Natulique ranges are formulated without silicones, and whenever possible we make a conscious choice to avoid or replace them in our formulas. However, some technical products require the use of certain types of silicones, carefully dosed, to achieve concrete performance. These silicones are difficult to replace because of the results they deliver to the hair, such as softness, manageability and shine. The use of silicones is safe for hair and human health, but raises questions about their poor biodegradability and environmental impact. Our commitment is to reduce their use by systematically calibrating their proportion to minimize their environmental impact while maximizing their benefits for hair. In addition, Natulique invests in research and innovation to find the best possible alternatives to this category of ingredients, with a focus on sustainability and efficacy.

Natulique products are free from harsh sulfates such as SLS (sodium lauryl sulfate) and SLES (sodium laureth sulfate). These foaming agents, often found in conventional hair care products, can be irritating to the scalp and cause long-term hair damage.

Most of our products are alcohol-free, however, some may contain alcohol-derived ingredients for specific purposes. We strive to provide formulations that are as gentle and natural as possible, while guaranteeing exceptional professional results. If you have any specific concerns about the ingredients in our products, please do not hesitate to consult

The propellant used in NATULIQUE aerosols is a BIO DME gas from a Certified Program. Derived at 100% from renewable biomass waste, Bio DME is biodegradable, non-corrosive, and will not contaminate soil or water. Bio DME is non-carcinogenic, non-mutagenic and virtually non-toxic to humans.

Yes, Natulique products contain UV protection. This feature is essential to protect hair from damage caused by sun exposure, such as fading, drying and weakening. The UV protection in Natulique products provides effective defense against the sun's harmful rays, helping to preserve the health and beauty of color-treated or treated hair.

Yes, Natulique products have an expiration date. As with any cosmetic product, it's important to respect this date to guarantee efficacy and safety. Shelf life varies according to product type, and is usually indicated on the packaging. We recommend storing products in a cool, dry place, out of direct sunlight, to extend their shelf life. If in doubt about a product's expiry date, it's best not to use it, and to consult Natulique Customer Service for further advice.

The pH of Natulique products varies according to the specific product, as the range includes a variety of hair care products, such as colorants, shampoos, conditioners and so on. However, overall, Natulique strives to maintain a pH balance to ensure optimal results while preserving hair and scalp health. Natulique hair products are formulated to be slightly acidic, with a pH generally between 4.5 and 5.5. This pH level is considered ideal for hair, as it helps seal hair cuticles, maintain moisture and prevent damage. It also helps to balance the scalp and maintain its natural pH. However, for precise information on the pH of a specific product, we recommend consulting the product packaging or contacting Natulique customer service directly.

The online sale of our products in professional format on our website is exclusively dedicated to partner hair salons in Switzerland.

Get in touch with us: You can contact us via our official website or by phone to express your interest in becoming a Natulique partner salon in Switzerland. Our dedicated partnership team will be happy to guide you through the process.

1. Information request: Once you've contacted us, you'll receive all the information you need about our products, philosophy and partnership conditions. We are transparent and open to answering any questions you may have, so that you can make an informed decision.
2. Training and support: We offer comprehensive training on our products and their applications, as well as on our ethical and ecological values. This training is essential to ensure that you and your team fully master our products and can offer your customers a high-quality experience.
3. Becoming a partner salon: Once you're convinced you want to work with Natulique, we'll guide you through the steps to becoming an official partner salon. This includes signing a partnership agreement and bringing our product range to your salon.
4. Ongoing support: As a Natulique partner salon, you'll receive ongoing support from us, whether in terms of marketing, continuing education or advice on how best to use our products.

The prices displayed on the site are one franc higher than the recommended retail price, except for any promotions applicable exclusively to online purchases. We would like to encourage the purchase of our Natulique products through our partner hair salons, where you will receive personalized advice from a professional hairdresser.

1. Information request: Once you've contacted us, you'll receive all the information you need about our products, philosophy and partnership conditions. We are transparent and open to answering any questions you may have, so that you can make an informed decision.
2. Training and support: We offer comprehensive training on our products and their applications, as well as on our ethical and ecological values. This training is essential to ensure that you and your team fully master our products and can offer your customers a high-quality experience.
3. Becoming a partner salon: Once you're convinced you want to work with Natulique, we'll guide you through the steps to becoming an official partner salon. This includes signing a partnership agreement and bringing our product range to your salon.
4. Ongoing support: As a Natulique partner salon, you'll receive ongoing support from us, whether in terms of marketing, continuing education or advice on how best to use our products.

Prior to any return, and within a maximum of 7 days after receipt of the
the order, the customer will have to notify his intention to retract by email to the address
info@mccpdistribution.ch. An agreement will be sent to the customer within two days.
working days following his request to return the order. Products returned without
prior agreement may be refused
The customer must return the product within seven days of the date of purchase.
of its decision to retract. Products will only be accepted
if they are returned in their original condition and packaging, complete and accompanied by
the sales invoice (to identify the customer).
The cost of returning products is borne by the customer. Product transport
returned is the responsibility of the customer.
The return of all products will give rise to a refund equal to the
paid by the customer, i.e., the purchase price of the product(s).
product(s) purchased. MCCP Distribution will issue a refund within 14 days,
after receipt of the products and validation by customer service. Refunds are
using the same payment method as that used by the customer.

1. Information request: Once you've contacted us, you'll receive all the information you need about our products, philosophy and partnership conditions. We are transparent and open to answering any questions you may have, so that you can make an informed decision.
2. Training and support: We offer comprehensive training on our products and their applications, as well as on our ethical and ecological values. This training is essential to ensure that you and your team fully master our products and can offer your customers a high-quality experience.
3. Becoming a partner salon: Once you're convinced you want to work with Natulique, we'll guide you through the steps to becoming an official partner salon. This includes signing a partnership agreement and bringing our product range to your salon.
4. Ongoing support: As a Natulique partner salon, you'll receive ongoing support from us, whether in terms of marketing, continuing education or advice on how best to use our products.