Terms & Conditions

 

1. Preamble

1.1 MCCP Distribution SARL

MCCP Distribution is a limited liability company with a capital of €20,000 registered with the R.C.S Lausanne under
registration number CHE-344.877.688 with registered office at :
Chemin de la Colice 21 CH-1023 CRISSIER
Warehouse: company commissioned to prepare and dispatch parcels:
Beauty Dépôt Sa Le Verney20 A CH-1070 Puidoux
Opening hours are as follows:
Monday to Friday: 08:30 to 12:00 and 13:30 to 18:00

1.2 Website

MCCP Distribution is the author of the offer to sell the products presented on its website.
website www.mccp-coiffure-bio.ch.
All orders placed on the website require the Customer's prior acceptance of the following conditions
the Terms and Conditions of Sale in their entirety.

1.3 Purpose, acceptance and amendment of the GTCS

- The present General Terms and Conditions of Sale apply between the company MCCP
Distribution and the Customer(s) of the website. The General Terms and Conditions of Sale, as well as the
order form and order confirmation are the constituent elements of a contract.
between the two parties, in the context of the sale of products ordered online.
- Only persons legally capable of entering into contracts concerning the
products offered for sale on the site, can place an order on the website. At the time of
By placing an order, the Customer warrants that he/she has the full legal capacity to enter into the contract.
to the General Terms and Conditions of Sale, to place an order and to conclude a sale.
- All orders are binding on both parties, but in the event of disagreement on the terms, conditions and
of the present General Terms and Conditions of Sale, the Customer must not use the website
internet.
- MCCP Distribution reserves the right to adapt or modify the present Terms and Conditions.
at any time and without prior notice, adaptations or modifications being then
only applicable to any orders placed after such adaptations or modifications.
In the event of modification, the General Terms and Conditions of Sale applicable to the
Customer are those which were online and which the Customer has accepted on the day of placing the order.
order.

2. Control

2.1 Account creation

- To be able to contract online, the Customer must create an account by delivering
scrupulously the information required in the registration form. De facto, the Customer
declare that they provide complete and accurate personal information that can be substantiated in the
any situation. In the event of non-compliance with the foregoing provision, MCCP
Distribution reserves the right to close the customer's account and cancel any future
orders.
- The creation of an account on the www.mccp-coiffure-bio.ch website implies that the Customer
choice of a login and password, which he undertakes to keep secret. By creating and
protecting his account, by means of a login and password, the Customer becomes
responsible for actions carried out on the site, as soon as the account is connected. De facto,
Any order placed by entering the Customer's login and password is binding on the Customer.

2.2 Placing an order

- The customer places an order, after entering his login details, on the site
internet. The Customer chooses the products he wishes to purchase by placing them in his shopping basket.
which he may modify at any time before final confirmation of his order.
- In accordance with the provisions of article 1369-5 of the French Civil Code, the Customer will have the right to
to check and modify the details of its order before expressing its consent.
acceptance which will bind him definitively and contractually to Société Valente.
Design.
- The components of the customer's final order are as follows:
Necessary personal information;
Express and unreserved acceptance of the General Terms and Conditions of Sale;
Payment confirmation.
The combination of these elements, and the definitive "double-click" by the Customer, constitutes full acceptance of the
contract.

2.3 Order confirmation

- The sending of the confirmation e-mail, acknowledging receipt of the order and making
will be carried out as soon as possible by MCCP Distribution. The
sale, in accordance with the legal provisions of the Civil Code, will only be recorded at the time of the
full payment of the price by the Customer.
- Product and price offers are valid as long as they appear on the website. Visit
In the event of product(s) being out of stock, MCCP Distribution undertakes to
modify the website as soon as possible. Any promotional offers
presented on the site must include their period of validity.
- In the event of an order for a product that is definitively out of stock,
MCCP Distribution undertakes to inform the customer as soon as possible. The company
MCCP Distribution will, if possible, indicate a possible waiting period, or alternatively, will
will offer the customer an equivalent product. In the event of refusal by the customer, to wait or
to agree to the substitution of an equivalent product, MCCP Distribution undertakes to
to reimburse the total price of the product via the debited bank account within 30 days.
days.
- MCCP Distribution reserves the right to refuse any order for any reason.
legitimate reason: payment problem, foreseeable delivery difficulty, order of
bad faith. To this end, MCCP Distribution may ask its customers to provide the following information
proof of identity. In the event of refusal, the Customer may cancel the order.
- In the event of a technical malfunction, leading to a change in the normal agreed price
in the final order, MCCP Distribution may simply refuse to accept the order.
the new order price(s) and thus, de facto, the order claimed by the
Customer. The Customer is reminded that, legally, the price must not be derisory and must not be
in line with the product's actual sale value.

3.Price list

- The price of products sold on the website is indicated in Swiss Francs (CHF) and excludes VAT.
Naturally, all prices quoted are exclusive of shipping costs, which remain at the customer's expense.
customer. These remaining costs are communicated to the customer before final validation of the order.
order.
- MCCP Distribution may, at any time, modify the prices of its products on its website.
website. However, the price applicable to the Customer's order will remain that indicated in the
a summary of the shopping basket when the order is validated.
- The prices displayed on the site are guaranteed, except in the case of technical malfunctions.

4. Payment

4.1 Credit card

- Payment for the order may be made by the customer by credit or debit card.
through a secure environment guaranteed by the SKYPE system.
- In the specific case of payment by credit card, the Customer will no longer be able to see his order.
be cancelled. In addition, for all orders, the Customer confirms that he/she is the holder of
card, and that he has sufficient cash to pay his bill.
order.

4.2 Other payment methods

- MCCP Distribution expressly informs its customers that it will not accept any
payment by cheque.
- Customers can pay for their purchases by bank transfer, using the following methods
the information that will be communicated to him when the order is confirmed
In the event of rejection of the transfer by the credit institution, the creditor will be reimbursed.
credit, MCCP Distribution may unilaterally cancel, purely and
simply, the disputed order.

4.3 General provisions

- The Customer warrants to MCCP Distribution that it is, in general,
fully entitled to use the means of payment provided to pay for the order
and that he has the necessary authorizations to use said means of payment.
- MCCP Distribution has no access whatsoever to confidential information relating to the customer.
means of payment.

5. Reservation of ownership

- The theory of retention of title applies to all transactions. Visit
Consequently, the goods sold remain the absolute property of MCCP.
Distribution, until full payment has been received.
- In the event of delivery and default of payment, the goods remain the property of the customer.
property of the said Company, and the latter shall be entitled to claim them and to have them
reshipment at the sole expense of the defaulting party.

6. Delivery

It is understood that deliveries will be made exclusively within Switzerland.
By virtue of a prior agreement concerning a so-called "exceptional" order, due to the
foreign nature of the delivery destination, and a unilateral agreement concerning
the financial aspect of the same delivery, MCCP Distribution reserves the right to
to make deliveries abroad. For this, the customer must contact
MCCP Distribution customer service.
Delivery charges may apply depending on the place of delivery.

6.1 Delivery times

- The lead time is indicated at the time the order is placed, before payment, on the
MCCP Distribution website. An e-mail will be sent to the customer to inform him of the shipment.
of its purchase. In any event, MCCP Distribution is legally entitled to a period of time in which to comply with its obligations.
maximum of thirty (30) working days from confirmation of the product order.
This period may be extended with the express agreement of the Customer.
-However, our policy is to dispatch products on the first day of the order and to ensure that they arrive on time.
the customer should receive the items within 2 working days of placing the order (all
parcels are sent with Post pac Priority).
-If MCCP Distribution has sent too many items or the wrong items, the merchandise must be returned.
be returned, at the latest within 7 days of receipt of the order by the
customer. If this is not the case, the articles will be automatically invoiced to the customer.
- The order may contain products to be delivered on different dates. The customer may
choose to wait for all your products to be sent in a single parcel, or to request a separate shipment.
In this case, the Customer will have the option of paying in "instalments" depending on product availability. In this case, the Customer will have the option of
of the various packages.
- In the event of late delivery, the Customer may invoke Article L114-1 of the French Commercial Code.
the consumer, unless the delay in delivery is entirely attributable to the consumer (absence,
wrong address).

6.2 Absence on delivery

- If the consignee is absent at the time of delivery, the carrier will file a notice of absence.
to the delivery address indicated by the Customer. The products must then be
picked up or collected at the address and in the manner indicated by the carrier. To
If the products are not collected within the time limit set by the carrier, they will be returned to the carrier.
Société MCCP Distribution, which reserves the right to reimburse the customer for the price of the goods, including any costs incurred.
However, shipping costs remain the exclusive responsibility of the Customer.
- The above provision applies in full to exceptional deliveries abroad.

6.3 Effects

- The transfer of risk occurs upon delivery, when the products are handed over to
the delivery address indicated by the Customer, or at the time of collection of the products from the
carrier. Likewise, without prejudice to the period of time available to the Customer to exercise his right
upon receipt of the products, it is the customer's or consignee's responsibility to
that the products delivered correspond to his order, and to check the condition and the
conformity of the products with the order.
- The Customer will formalize his acceptance of delivery by signing the delivery receipt.
delivered by the carrier. If, at the time of delivery, the external appearance of the package is not
not perfect, the Customer or the recipient of the products will proceed to open the parcel in
presence of the carrier in order to check the condition of the products. In the event of damage
resulting from transport, the customer must refuse the damaged products and indicate "refusal for
damage" on the return slip. In the event of an apparent defect in the parcel, the Customer must make every effort
reservations and claims which appear justified; it will be up to him, if necessary, to
refuse the package.
For any claim relating to an apparent defect or damage at the time of delivery
delivery of the product, the Customer must contact the Company as soon as possible.
MCCP Distribution in order to preserve the company's rights with regard to the
carrier, and secondly, in the event that the product is still in the possession of the
Customer, initiate the return procedure under the conditions provided for this purpose.
- In the event of refusal of delivery or return of the product for the reasons referred to in
paragraph above, the Customer may request a new delivery or the cancellation of his order.
order.
- The present effects apply to exceptional deliveries abroad.

7. Compliance

The descriptions given by MCCP Distribution for its product sheets are
supplied by the manufacturers. MCCP Distribution cannot be held responsible for
for any dispute relating to these descriptions.

8. Right of withdrawal

incomplete, used or simply damaged, even partially, will not be reimbursed or refunded.
exchanged.

10. Product use

It is the customer's responsibility to read all information on the product before using it.
on the Valente Design website, to find out more about the company's
characteristics of the product and ensure that it is suitable for the intended use
to do so. Valente Design may not be held liable in the event of non-compliance with the terms and conditions of use.
the manufacturer's instructions for use on the packaging and in the package leaflet.
product use.

11. General liability

- MCCP Distribution assures its customers that the products presented on the site
internet products comply with current Swiss legislation and standards.
- MCCP Distribution shall not be held liable for any other loss or damage arising from
service other than that of selling a product (e.g. advice, recommendation, etc.).
use).

12. Formal liability

- In general, MCCP Distribution shall not be held liable for any breach of any of the terms and conditions of this agreement.
for damages resulting from the Customer's fault in using the product. It
the same applies to the non-performance or improper performance of obligations incumbent upon
exclusively to the Customer and, a fortiori, for all cases of force majeure). In any
MCCP Distribution shall not under any circumstances be liable for any loss, damage or
liability for indirect or unforeseeable damage caused in connection with the
using the website and ordering products.
- MCCP Distribution shall not be held liable under any circumstances.
because of content available on other websites or internet sources accessible to the
by means of hypertext links inserted on the website (and in particular because of advertising,
products, services or any other information), nor for damages of any kind that may be
incurred by the customer when visiting these sites.
- Use of the website implies knowledge and acceptance by the Customer of the
characteristics and limitations of the Internet and related technologies, the absence of
protection of certain data against possible misappropriation or piracy and risks of
contamination by any viruses circulating on the network. MCCP website
Distribution being itself dependent on the quality of the Internet network, MCCP
Distribution does not guarantee the continuity of the website and does not ensure the correction of any
defects observed on the Internet network. Consequently, the latter cannot be
be held responsible for any unavailability of the website or any difficulty in accessing it.
connection or connection interruption (server malfunction, line failure, etc.).
or any other technical connection) when using the website or,
more generally, any disruption to the Internet network affecting use of the site
internet. In this context, MCCP Distribution is not responsible for the dispatch of the
forms to an incorrect or incomplete address, computer errors of any kind or
defects found on the site. Subject to any provisions to the contrary, the website is
accessible from any location, provided that minimum technical conditions are met.
access to the Internet network, mobile telephony and the Internet.
technical compatibility of the equipment used by the Customer.
- Given the global nature of the Internet, the Customer agrees to comply with
all rules of public order relating to the behavior of users of the Internet network and
applicable in the country from which he/she uses the website.

13. Personal data protection

To facilitate the processing of orders, MCCP Distribution carries out a
in-depth processing of the customer's personal data. However, only the information
identified as mandatory in the form on the website, will be processed.
In accordance with the French law "Informatique et Libertés" nº 78-17 of January 6, 1978 and the regulation
(EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, the Customer has the
the following rights to your data:
- When the processing of his/her data is based on his/her consent, the right to withdraw his/her consent is guaranteed.
consent at any time.
- The right to request access to processed data.
- The right to request rectification or deletion of processed data.
- The right to limit the processing of personal data.
- The right to object to the processing of your data.
- The right to data portability.
- The right to lodge a complaint with the CNIL.
The Customer shall contact MCCP Distribution to exercise his rights or to request a refund.
for any questions relating to this one, by writing, by mail and by justifying of its
identity, to MCCP Distribution : Chemin de La Colice 21 CH- Crissier or to the following e-mail address
info@mccpdistribution.ch. The Customer may also consult or
modify his or her data by consulting the "My account" section of the
MCCP Distribution.

14. Account suspension

MCCP Distribution reserves the right to suspend access to the site's services.
internet to a customer, particularly in the event of repeated non-payment or serious breach of contract.
to the Customer's obligations.

15. Termination

The Customer may terminate his registration on the website at any time and close his
account. To this end, the Customer shall send his termination request to MCCP.
Distribution to the following address
Chemin de La Colice 21 CH-1023 Crissier

16. Intellectual and industrial property rights

- All elements published on the website, such as sounds and images,
photographs, videos, writings, animations, programs, graphic design, utilities, databases
data, software, and other underlying technology is protected by the provisions of the Code de
intellectual property and belong to MCCP Distribution.
- Reproduction of any of the above is strictly prohibited.
- Any use of an MCCP Distribution hypertext link by a third party must be in writing.
expressly authorized by said company.

17. Disputes and jurisdiction clauses

- The General Terms and Conditions of Sale are governed by Swiss law. In case of difficulty
arising in connection with the order, the delivery of the products and more generally with
performance of the sale, the Customer shall have the option, prior to any legal action, of
seek an amicable solution, in particular with the help of a consumer association
or any other advisor of its choice.
- Any dispute arising from the interpretation or performance of the Terms and Conditions shall be settled by the parties.
and its consequences will be brought before the competent courts.
The Swiss courts will have jurisdiction and the place of jurisdiction will be Nyon.
in Switzerland.

18. Promotional code

MCCP Distribution offers you attractive conditions. For this reason, only one
promotional code can be used per order. Insert promotional code in
your order and the price reduction will be automatically granted. Visit
The total value of the voucher is depleted as soon as the voucher is used once.

19. Return policy

Prior to any return, and within a maximum of 7 days after receipt of the
the order, the customer will have to notify his intention to retract by email to the address
info@mccpdistribution.ch. An agreement will be sent to the customer within two days.
working days following his request to return the order. Products returned without
prior agreement may be refused
The customer must return the product within seven days of the date of purchase.
of its decision to retract. Products will only be accepted
if they are returned in their original condition and packaging, complete and accompanied by
the sales invoice (to identify the customer).
The cost of returning products is borne by the customer. Product transport
returned is the responsibility of the customer.
The return of all products will give rise to a refund equal to the
paid by the customer, i.e., the purchase price of the product(s).
product(s) purchased. MCCP Distribution will issue a refund within 14 days,
after receipt of the products and validation by customer service. Refunds are
using the same payment method as that used by the customer.

20. Defective products

If a product is defective on delivery, the customer must notify MCCP.
DISTRIBUTION by e-mail or telephone within a maximum of 8 days after
receipt of order.

21. Warranty

Upon receipt of the item(s), the customer receives the full manufacturer's warranty. In the event of
problem with a product, the customer must keep the purchase invoice sent to him.
by MCCP Distribution to the customer service department at the following address:
info@mccpdistribution.ch, who will inform you of the steps to take. In the event of a dispute
warranty, MCCP Distribution will decide whether to repair or replace the item.
exchanged.
Products that have been modified or repaired by the customer are excluded from the warranty.
damage caused by improper use, failure to follow the instructions for use by the purchaser
as well as wear and tear or any other external incident(s) not caused by the seller.

22. Invoice

An invoice is drawn up and sent by e-mail to the paying customer when
shipment of the order.

23. Change of terms and conditions

MCCP Distribution reserves the right to modify these GTC.
It is the customer's responsibility to keep up to date with the content and any new
modifications to these terms and conditions.
Customers who do not wish their contractual relationship to be governed by the
new version of the General Terms and Conditions applicable to all new orders, must notify
and, from the date on which the new version takes effect, they will
shall cease to use the MCCP Distribution Service.